Privacy Policy
How Let's Go Chat collects, uses, protects, and shares personal data.
Effective Date: April 3, 2026
Last Updated: May 17, 2026
Clubi Life Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal data in accordance with the GDPR, Cyprus law, and applicable EU regulations.
Registered Address:
Thessalinikis 13, Limassol, Cyprus
Privacy, GDPR & DSA Contact:
Abuse & Illegal Content Reporting:
By using the Service, you acknowledge and agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect:
- Name
- Email address
- Username
- Billing-related metadata
- Uploaded content
- Communications with support
- Account credentials
- User prompts and interactions submitted through AI features
1.2 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device identifiers
- Operating system information
- Session activity
- Usage analytics
- Streaming activity and engagement metrics
- Referral URLs
- Cookie and tracking data
1.3 Payment Information
Payments may be processed through third-party providers such as CentroBill, Apple, Google, PayPal, Skrill, or other payment processors.
We do not store complete payment card information.
Payment providers may process data according to their own privacy policies.
1.4 User-Generated Content
We may collect and process comments, uploads, prompts, AI interactions, reports, messages, and other materials voluntarily submitted through the Service.
1.5 Cookies and Tracking Technologies
We may use:
- Essential cookies
- Analytics technologies
- Authentication cookies
- Security cookies
- Marketing and advertising technologies
- Meta Pixel
- Google Analytics
Users in applicable jurisdictions may be presented with a cookie consent banner and consent management platform.
2. How We Use Information
We may use personal data to:
- Provide and maintain the Service
- Process subscriptions and virtual goods purchases
- Personalize user experiences
- Improve platform functionality and AI systems
- Detect fraud, abuse, or harmful activity
- Moderate content and enforce policies
- Communicate with users
- Comply with legal obligations
- Conduct analytics and performance monitoring
- Protect platform integrity and security
3. Legal Bases for Processing (GDPR)
Where GDPR applies, we process data under the following legal bases:
- Performance of a contract
- Legitimate interests
- User consent
- Compliance with legal obligations
- Protection against fraud and abuse
3.1 Legal Bases by Data Category
Different categories of personal data may be processed under different lawful bases, including:
- Account data — contract performance
- Payment metadata — legal obligations and contract performance
- Analytics data — legitimate interests or consent
- Marketing communications — consent where required
- Moderation and safety data — legitimate interests and legal compliance
4. AI Systems, Analytics, and Automated Decision-Making
We may use automated systems, analytics tools, and AI technologies to:
- Improve platform performance
- Personalize features and recommendations
- Detect suspicious or harmful activity
- Moderate content
- Prevent fraud and abuse
- Improve AI-generated experiences
Automated systems may contribute to moderation or enforcement decisions.
Users are responsible for prompts, uploads, and interactions submitted through the Service.
5. Sharing of Information
We may share personal data with:
- Payment processors
- Hosting and cloud providers
- Analytics providers
- Fraud prevention and moderation providers
- Legal authorities where required by law
- Professional advisers or compliance providers
We do not sell personal data.
6. International Data Transfers
Your data may be transferred outside the European Economic Area.
Where required, we implement safeguards such as:
- Standard Contractual Clauses
- Contractual protections
- Security measures required under applicable law
7. Data Retention
We retain personal data only for as long as reasonably necessary for:
- Service operation
- Account management
- Fraud prevention
- Legal and tax compliance
- Dispute resolution
- Security and moderation purposes
Retention periods may vary depending on the nature of the information and applicable legal obligations.
8. Your Rights Under GDPR
Users located in the EEA or UK may have rights including:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent at any time
Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
Users may also file complaints with relevant data protection authorities.
Requests may be submitted to:
9. Account Deletion
Users may request deletion of their account and associated personal data by contacting:
Certain information may be retained where necessary for:
- Legal obligations
- Fraud prevention
- Security purposes
- Tax or accounting requirements
- Dispute resolution
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data.
However, no internet-based service can be guaranteed completely secure.
11. Children
The Service is strictly intended for users aged 18 and older.
We do not knowingly collect personal data from minors.
12. Report Illegal Content (EU DSA Compliance)
Users and third parties may report allegedly illegal content, abusive material, copyright violations, or policy breaches through:
Reports should include sufficient information to identify the relevant content and explain the alleged violation.
We may investigate and take appropriate action in accordance with applicable laws and platform policies.
13. Trader Information
For EU consumer law purposes:
Trader Name:
Clubi Life Ltd.
Registered Address:
Thessalinikis 13, Limassol, Cyprus
Support Contact:
Prices displayed on the Service may include applicable taxes where required by law.
Additional VAT or local taxes may apply depending on the user’s jurisdiction.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Material changes may be communicated through:
- Website notices
- Email notifications
- In-app messages
Continued use of the Service after changes become effective constitutes acceptance.
15. Contact Information
For privacy, GDPR, DSA, legal, or compliance inquiries:
Georgia Elefterius
Thessalinikis 13, Limassol, Cyprus