Terms & Conditions

Terms governing access to and use of Let's Go Chat.

Effective Date: April 3, 2026 Last Updated: May 17, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Let's Go Chat platform, website, mobile applications, streaming services, virtual goods systems, and related services (collectively, the “Service”) operated by Clubi Life Ltd., a company registered in the Republic of Cyprus (“Company,” “we,” “our,” or “us”).

By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Service.

1. Company Information

Company Name: Clubi Life Ltd.

Registered Jurisdiction: Republic of Cyprus

Registered Address: Thessalinikis 13, Limassol, Cyprus

Contact Email: support@lets-go.chat

DSA Reporting Contact: Georgia Elefterius — support@lets-go.chat

Content Reporting & Abuse Contact: abuse@lets-go.chat

Website: https://www.lets-go.chat/

2. Description of the Service

Let's Go Chat is an AI-powered digital entertainment platform that provides:

  • Streaming and interactive access to AI-generated virtual fashion models and avatars (“AI Avatars”)
  • Subscription-based premium features
  • Virtual credit systems for user engagement features
  • Interactive community and social functionality
  • AI-generated media, chat experiences, and entertainment content

All AI Avatars, interactions, and generated media are fictional and computer-generated.

No avatar or AI character represents a real person unless explicitly stated.

3. Eligibility

You must:

  • Be at least eighteen (18) years old
  • Have legal capacity to enter into binding agreements
  • Comply with all applicable laws and regulations

The Service is intended only for adults.

We reserve the right to request age verification at any time.

4. Account Registration

To access certain features, users must create an account.

You agree to:

  • Provide accurate and complete information
  • Keep login credentials confidential
  • Maintain updated account information
  • Accept responsibility for all activity under your account

You may not:

  • Create accounts using false identities
  • Share accounts with others
  • Sell, transfer, or sublicense accounts
  • Use automated systems or bots without authorization

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscriptions and Billing

5.1 Subscription Plans

The Service may offer recurring subscription plans, including monthly and annual memberships.

Subscription details, pricing, and included features are displayed before purchase.

5.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle unless canceled before renewal.

By subscribing, you authorize us or our payment providers to charge your payment method automatically.

5.3 Cancellation

Users may cancel subscriptions at any time through:

  • Their account settings
  • Apple App Store subscriptions management
  • Google Play subscriptions management
  • Other applicable payment providers

Cancellation takes effect at the end of the current billing cycle.

No partial refunds are provided for unused subscription periods unless required by law.

5.4 Free Trials

If offered, free trials automatically convert into paid subscriptions unless canceled before the trial ends.

5.5 Price Changes

We may change subscription pricing at any time.

Users will receive reasonable advance notice before pricing changes take effect.

5.6 Payment Processing

Payments may be processed through third-party payment providers including CentroBill, Apple, Google, or other authorized processors.

We do not store full payment card information.

Payment processing is subject to the terms and privacy policies of the relevant payment provider.

6. Virtual Credits and Digital Goods Policy

6.1 Nature of Credits

Credits, stars, likes, boosts, and other digital items (“Virtual Goods”) are licensed, limited-use digital entertainment features with no real-world monetary value.

Virtual Goods:

  • Are not property
  • Cannot be redeemed for cash
  • Cannot be transferred or sold
  • Are non-refundable except where required by law
  • May only be used within the Service

6.2 Purchases

Users may purchase credits or Virtual Goods through approved payment methods.

All purchases are final unless otherwise required under applicable consumer protection laws.

6.3 Expiration

Credits expire one (1) month after purchase unless otherwise specified.

Unused credits may be removed automatically after expiration.

6.4 Availability

We may modify, discontinue, or remove Virtual Goods at any time.

6.5 Fraud and Abuse

We reserve the right to revoke credits or suspend accounts associated with:

  • Fraudulent transactions
  • Chargebacks
  • Abuse of promotional systems
  • Unauthorized payment activity

7. Refunds and Chargebacks

7.1 General Refund Policy

Except where required by applicable law:

  • Subscription fees are non-refundable
  • Credit purchases are non-refundable
  • Digital goods purchases are final

7.2 EU Consumer Rights

By purchasing digital content or digital services that begin immediately, you expressly consent to immediate performance and acknowledge that you may lose certain withdrawal rights under applicable EU consumer protection laws.

Where mandatory consumer rights apply, nothing in these Terms limits those rights.

7.3 Chargebacks

Users agree not to initiate fraudulent or abusive chargebacks.

If a chargeback occurs, we may:

  • Suspend or terminate the account
  • Revoke purchased credits or subscriptions
  • Recover associated costs and fees
  • Restrict future purchases

7.4 Apple App Store and Google Play Refunds

For purchases made through Apple App Store or Google Play, refund requests are generally handled directly by the applicable platform provider under their policies.

We may not be able to issue refunds for purchases processed through Apple or Google billing systems.

Users should consult the relevant platform support pages for refund eligibility and procedures.

8. Apple App Store and Google Play Terms

If you access the Service through Apple App Store or Google Play:

  • Apple and Google are not responsible for the Service
  • Your use must comply with applicable platform terms
  • In-app purchases are subject to platform billing policies
  • Refund requests for mobile purchases may need to be directed to Apple or Google

Apple and Google are third-party beneficiaries of these Terms where applicable.

9. User Content

Users may upload, submit, or publish content including comments, messages, images, or other materials (“User Content”).

You retain ownership of your User Content.

By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable license to:

  • Host
  • Store
  • Reproduce
  • Display
  • Distribute
  • Modify for technical purposes
  • Use in connection with operating and improving the Service

You represent and warrant that your User Content:

  • Does not violate laws
  • Does not infringe intellectual property rights
  • Is not defamatory, abusive, harmful, or unlawful
  • Does not contain malware or malicious code

We reserve the right to remove User Content at our discretion.

10. Acceptable Use Policy

Users agree not to:

  • Use the Service unlawfully
  • Harass or abuse others
  • Upload illegal or infringing material
  • Attempt to reverse-engineer AI systems
  • Scrape or extract data without authorization
  • Circumvent security measures
  • Use bots or automated systems improperly
  • Interfere with platform operations
  • Upload malware, viruses, or harmful code
  • Use the Service for deceptive, fraudulent, or exploitative purposes

Violations may result in suspension or permanent termination.

11. NSFW and Adult Content Policy

The Service may contain mature, suggestive, or adult-oriented fictional AI-generated content intended only for adults.

Users must not:

  • Upload illegal sexual content
  • Upload exploitative or abusive material
  • Upload content involving minors or representations of minors
  • Use the platform for solicitation or illegal sexual activity

Any content involving minors, child exploitation, or illegal abuse is strictly prohibited and may be reported to authorities.

We reserve the right to moderate, restrict, or remove NSFW content at our discretion.

12. AI Content Disclaimer

12.1 Artificial Nature of Content

All AI Avatars, models, chats, interactions, voices, and generated media are artificial and computer-generated.

They are fictional entertainment entities.

12.2 No Human Interaction

Users acknowledge that interactions occur with automated AI systems and not real people.

12.3 No Relationship or Companionship Guarantee

AI Avatars are fictional digital entertainment characters and are not capable of genuine emotions, consciousness, friendships, romantic relationships, companionship, or professional relationships.

Users must not rely on the Service for emotional support, relationship fulfillment, or psychological well-being.

12.4 No Professional Advice

The Service does not provide:

  • Medical advice
  • Mental health services
  • Legal advice
  • Financial advice
  • Professional counseling

12.5 Users Responsible for Prompts and Interactions

Users are solely responsible for prompts, inputs, uploaded materials, and interactions conducted through the Service.

Users may not use prompts or interactions to generate unlawful, abusive, exploitative, infringing, deceptive, or harmful content.

12.6 AI Limitations

AI-generated content may:

  • Be inaccurate
  • Contain errors
  • Produce unrealistic outputs
  • Generate unexpected responses

We do not guarantee accuracy, reliability, realism, or suitability.

13. AI Safety and Moderation

We may use automated systems and human moderation to:

  • Detect harmful content
  • Enforce platform policies
  • Improve AI safety
  • Prevent abuse and fraud

Users may not attempt to:

  • Jailbreak AI systems
  • Circumvent moderation
  • Generate illegal or harmful outputs
  • Exploit vulnerabilities in AI models

We reserve the right to restrict prompts, outputs, or interactions to maintain safety and legal compliance.

14. Intellectual Property Rights

All platform content, including:

  • AI Avatars
  • Software
  • Designs
  • Logos
  • Videos
  • Audio
  • Graphics
  • Databases
  • Generated content

is owned by or licensed to the Company and protected under intellectual property laws.

Users receive a limited, revocable, non-exclusive, non-transferable license for personal, non-commercial use only.

Users may not:

  • Copy or redistribute platform content
  • Commercialize AI-generated materials without permission
  • Use branding without authorization
  • Train competing AI systems using Service content
  • Create deceptive AI likenesses or unauthorized deepfakes of real individuals
  • Impersonate real persons using AI-generated content

15. Notice and Takedown Procedure (DMCA & DSA Compliance)

We respect intellectual property rights.

If you believe content infringes your copyright, please send a notice containing:

  • Your contact information
  • Identification of the copyrighted work
  • Identification of allegedly infringing content
  • A statement made in good faith
  • A statement under penalty of perjury that your claim is accurate

Notices may be sent to:

support@lets-go.chat

We may remove allegedly infringing or unlawful material and terminate repeat infringers.

Users and rights holders may also report illegal content, abusive material, or policy violations through:

We review reports in accordance with applicable EU Digital Services Act obligations and applicable laws.

16. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy.

We process personal data in accordance with:

  • EU General Data Protection Regulation (GDPR)
  • Cyprus data protection laws
  • Applicable consumer and privacy regulations

We may process:

  • Account information
  • Payment metadata
  • Usage analytics
  • Device information
  • Communications
  • Moderation and safety data

We implement reasonable technical and organizational measures to protect personal data.

Users located in the European Economic Area may have rights including:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Objection
  • Data portability

Privacy-related requests may be submitted to:

support@lets-go.chat

17. Cookies and Analytics

The Service may use cookies, tracking technologies, and analytics tools for:

  • Authentication
  • Security
  • Performance monitoring
  • Personalization
  • Advertising measurement
  • Fraud prevention

Where required by law, we will request consent before using non-essential cookies.

18. Third-Party Services

The Service may integrate third-party services including:

  • CentroBill
  • Apple
  • Google
  • Cloud hosting providers
  • Analytics providers
  • Content delivery networks

We are not responsible for third-party services or external websites.

Your use of third-party services may be subject to separate terms.

19. Availability and Service Changes

We do not guarantee uninterrupted or error-free operation.

We may:

  • Modify features
  • Restrict functionality
  • Suspend services
  • Remove content
  • Conduct maintenance
  • Discontinue parts of the Service

without prior notice.

20. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided:

  • “AS IS”
  • “AS AVAILABLE”
  • Without warranties of any kind

We disclaim all warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Availability
  • Accuracy
  • Reliability

21. Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Reputation harm
  • Service interruptions
  • AI-generated outputs

Our total liability shall not exceed the amount paid by the user during the twelve (12) months preceding the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

22. Indemnification

You agree to indemnify and hold harmless the Company, affiliates, directors, employees, and partners from claims arising from:

  • Your use of the Service
  • Violation of these Terms
  • User Content
  • Violation of laws or third-party rights

23. Suspension and Termination

We may suspend or terminate accounts immediately for:

  • Violations of these Terms
  • Fraudulent conduct
  • Abuse of payment systems
  • Illegal activity
  • Harmful behavior
  • Security risks

Upon termination:

  • Access rights end immediately
  • Credits may be forfeited
  • Subscription access may terminate

Sections intended to survive termination shall remain in effect.

24. Governing Law

These Terms are governed by the laws of the Republic of Cyprus.

Where mandatory consumer laws apply in your jurisdiction, those rights remain unaffected.

25. Dispute Resolution and Arbitration

Before filing a legal claim, users agree to first contact us to attempt informal resolution.

If disputes cannot be resolved informally, disputes shall be resolved through binding arbitration in Cyprus, except where prohibited by applicable consumer laws.

Users may also retain rights to bring qualifying claims before local consumer courts where mandatory law permits.

Class actions and class arbitrations are waived to the maximum extent permitted by law.

26. Electronic Communications

By using the Service, you consent to receive electronic communications including:

  • Notices
  • Billing communications
  • Service announcements
  • Policy updates

Electronic communications satisfy legal communication requirements.

27. Changes to the Terms

We may update these Terms periodically.

Material changes may be communicated through:

  • Website notices
  • Email notifications
  • In-app messages

Continued use of the Service after changes become effective constitutes acceptance.

28. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

29. Entire Agreement

These Terms constitute the entire agreement between users and the Company regarding the Service.

30. Contact Information

For support, legal inquiries, GDPR requests, or Digital Services Act (DSA) reporting:

Georgia Elefterius

support@lets-go.chat

Thessalinikis 13, Limassol, Cyprus